We're here to help
Got questions? Need assistance? Our support team is available 24/7 to keep you connected.
Call Us
For immediate assistance, our hotline is open 24/7.
Email Us
Send us an email and we'll respond within 2 hours.
Send a support ticket
For technical issues, billing questions, or service inquiries — we'll get back to you ASAP.
Frequently asked questions
How do I report an outage?
You can call our hotline, send a message on Facebook, or submit a ticket above. We'll notify you as soon as service is restored.
What are your support hours?
We are available 24 hours a day, 7 days a week — including holidays. Your connection never sleeps, and neither does our team.
How do I pay my bill?
You can pay via bank transfer, GCash, or over-the-counter at any partner payment center. Visit your client portal for details.
Do you offer onsite support?
Yes, for technical issues that cannot be resolved remotely, we dispatch a technician to your location — usually within 24 hours.
